IMPORTANT: Please remember that access to the Customers section of the web site and registering your software use completely different systems. Although you may use the same email address for both, your passwords may be different. 

If you are trying to access the Customers Section of the web site and have forgotten your Password, then you can use the “Forgot your password” link that is at the bottom of the login page.

Please see:

This will then take you to a page were you can reset your password.

If you are trying to register your software, and have forgotten your password, then please see the next help topic.